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Pricing & Plans

Can I change plans later?

Published 3 December 2025
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#pricing#billing#plans#upgrade#downgrade#faq

Yes! You can upgrade or downgrade your plan at any time. Changes take effect immediately, and we'll prorate any charges.

How Plan Changes Work

Upgrading

When you upgrade to a higher tier:

  • Immediate Access - New features are available right away
  • Prorated Billing - You only pay the difference for the remaining billing period
  • No Downtime - Your knowledge bases continue working seamlessly

Downgrading

When you downgrade to a lower tier:

  • Effective Next Billing Cycle - Changes apply at your next renewal
  • Feature Access - You keep access to current features until renewal
  • Data Preservation - All your content is safe and accessible

What Happens to My Content?

  • All content is preserved - Your articles, categories, and settings remain intact
  • Feature limits apply - If you downgrade, limits apply at next billing cycle
  • No data loss - We never delete your content when changing plans

Need Help?

If you have questions about changing plans or need assistance, contact our support team.