Categories
All Articles
What counts as AI processing?
AI processing includes generating knowledge bases, creating articles, enhancing content, generating SEO metadata, and creating excerpts. Each action counts as one AI processing unit.
Is my knowledge base SEO optimized?
Yes! Every knowledge base includes automatic sitemap generation, structured data, meta tags, clean URLs, mobile responsiveness, and fast page loads for optimal SEO.
What team collaboration features are included?
Professional and Enterprise plans include unlimited team members with role-based permissions, approval workflows, real-time editing, and complete version history.
Do you offer API access?
Yes! Starter, Professional, and Enterprise plans include REST API access with comprehensive documentation. Integrate your knowledge base with your existing tools and workflows.
Do you offer refunds?
We offer a 14-day free trial on paid plans. If you're not satisfied, cancel within the trial period for a full refund.
Can I change plans later?
Yes! You can upgrade or downgrade your plan at any time. Changes take effect immediately, and we'll prorate any charges.
How to Use the Search Functionality
Learn how to use search functionality to find content quickly in your knowledge base.
How to Use the Approval Workflow
Learn how to use the approval workflow to maintain content quality.
How to Organize Your Content
Learn how to organize your knowledge base content for easy navigation and discovery.
How to Set Up Custom Domains
Learn how to set up custom domains for your knowledge base (Starter and higher plans).
Can I collaborate with my team?
Yes! Professional and Enterprise plans include multi-user collaboration with role-based permissions. Invite team members as Owners, Admins, Editors, or Viewers.
How to Manage Comments
Learn how to moderate and manage comments on your knowledge base articles.
What is Zuro?
Zuro is an AI-powered knowledge base platform that helps you create, manage, and share documentation. Upload PDFs or describe your needs, and our AI generates a complete knowledge base in minutes.
How to Set Up Team Members
Learn how to add team members, assign roles, and manage permissions.
How to Use Markdown
Learn how to format your articles using Markdown syntax.
How to Create and Edit Articles
Learn how to create, edit, and manage articles in your knowledge base with step-by-step instructions.
How to Use Categories and Tags
Learn how to organize your knowledge base content using categories and tags.
How to Export Your Content
Learn how to export your knowledge base content in multiple formats.
Is there a free plan?
Yes! Our free forever plan includes 1 knowledge base with 10 articles, basic analytics, and all core features. Perfect for trying Zuro or small teams. No credit card required.
How does AI knowledge base creation work?
Simply provide a prompt or upload a document. Zuro AI analyzes your content and generates a structured knowledge base with articles, categories, and SEO metadata automatically.
Welcome to Zuro Support
Welcome to the Zuro Help Center. Find answers and support for all your questions.
How to Secure Your Account
Learn how to protect your Zuro account with security best practices.
How to Optimize for SEO
Learn how to optimize your knowledge base for search engines with SEO best practices.
Contact Support
Get in touch with Zuro support. Find contact information and response times.
How to Customize Your Knowledge Base
Learn how to customize your knowledge base branding, colors, and appearance.
Troubleshooting Common Issues
Solutions to common problems you might encounter with Zuro.
How to Manage Your Subscription
Learn how to manage your subscription, billing, and plan changes.
How to View and Understand Analytics
Learn how to view and understand analytics to track performance and improve your knowledge base.
Understanding the Needs Update Feature
Learn how the Needs Update feature identifies articles that may need attention to keep your content fresh and relevant.
How to Set Up Integrations
Learn how to connect Zuro with other tools and services using our REST API.
How to Use the API
Learn how to integrate Zuro with your applications using our REST API.
Account Management
Learn how to manage your Zuro account, update settings, and handle subscriptions.
How to Get Help and Support
Learn how to find answers and get assistance when you need help with Zuro.
Frequently Asked Questions
Find answers to common questions about Zuro accounts, billing, features, and more.
Pricing & Plans
Compare Zuro pricing plans and choose the right plan for your needs.
Getting Started with Zuro
Learn how to create your account, set up your first knowledge base, and start creating content.
How to Use Version Control
Learn how to track changes and restore previous versions of articles.
How to Use AI-Powered Content Generation
Learn how to use Zuro AI to generate, enhance, and optimize your knowledge base content.
How to Use White-Label Options
Learn how to use white-label options to remove Zuro branding (Enterprise only).
Recent Articles
- What counts as AI processing?15/12/2025
- Is my knowledge base SEO optimized?11/12/2025
- What team collaboration features are included?10/12/2025
- Do you offer API access?09/12/2025
- Do you offer refunds?03/12/2025
Most Popular
- Welcome to Zuro Support114 views
- How to Set Up Team Members113 views
- How to Export Your Content113 views
- Getting Started with Zuro100 views
- Is my knowledge base SEO optimized?99 views
