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Zuro Help Center

Zuro Help Center

Zuro Help Center - First-line support and documentation for all your questions

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What counts as AI processing?

AI processing includes generating knowledge bases, creating articles, enhancing content, generating SEO metadata, and creating excerpts. Each action counts as one AI processing unit.

15/12/2025
17 views
Pricing & Plans

Is my knowledge base SEO optimized?

Yes! Every knowledge base includes automatic sitemap generation, structured data, meta tags, clean URLs, mobile responsiveness, and fast page loads for optimal SEO.

11/12/2025
99 views
Getting Started

What team collaboration features are included?

Professional and Enterprise plans include unlimited team members with role-based permissions, approval workflows, real-time editing, and complete version history.

10/12/2025
33 views
Team & Collaboration

Do you offer API access?

Yes! Starter, Professional, and Enterprise plans include REST API access with comprehensive documentation. Integrate your knowledge base with your existing tools and workflows.

09/12/2025
36 views
API & Integrations

Do you offer refunds?

We offer a 14-day free trial on paid plans. If you're not satisfied, cancel within the trial period for a full refund.

03/12/2025
44 views
Pricing & Plans

Can I change plans later?

Yes! You can upgrade or downgrade your plan at any time. Changes take effect immediately, and we'll prorate any charges.

03/12/2025
69 views
Pricing & Plans

How to Use the Search Functionality

Learn how to use search functionality to find content quickly in your knowledge base.

01/12/2025
60 views
How-To

How to Use the Approval Workflow

Learn how to use the approval workflow to maintain content quality.

01/12/2025
19 views
How-To

How to Organize Your Content

Learn how to organize your knowledge base content for easy navigation and discovery.

27/11/2025
73 views
How-To

How to Set Up Custom Domains

Learn how to set up custom domains for your knowledge base (Starter and higher plans).

27/11/2025
57 views
How-To

Can I collaborate with my team?

Yes! Professional and Enterprise plans include multi-user collaboration with role-based permissions. Invite team members as Owners, Admins, Editors, or Viewers.

27/11/2025
44 views
Team & Collaboration

How to Manage Comments

Learn how to moderate and manage comments on your knowledge base articles.

25/11/2025
21 views
How-To

What is Zuro?

Zuro is an AI-powered knowledge base platform that helps you create, manage, and share documentation. Upload PDFs or describe your needs, and our AI generates a complete knowledge base in minutes.

23/11/2025
43 views
Getting Started

How to Set Up Team Members

Learn how to add team members, assign roles, and manage permissions.

22/11/2025
113 views
How-To

How to Use Markdown

Learn how to format your articles using Markdown syntax.

20/11/2025
22 views
How-To

How to Create and Edit Articles

Learn how to create, edit, and manage articles in your knowledge base with step-by-step instructions.

20/11/2025
69 views
How-To

How to Use Categories and Tags

Learn how to organize your knowledge base content using categories and tags.

19/11/2025
71 views
How-To

How to Export Your Content

Learn how to export your knowledge base content in multiple formats.

18/11/2025
113 views
How-To

Is there a free plan?

Yes! Our free forever plan includes 1 knowledge base with 10 articles, basic analytics, and all core features. Perfect for trying Zuro or small teams. No credit card required.

17/11/2025
61 views
Pricing & Plans

How does AI knowledge base creation work?

Simply provide a prompt or upload a document. Zuro AI analyzes your content and generates a structured knowledge base with articles, categories, and SEO metadata automatically.

17/11/2025
37 views
Getting Started

Welcome to Zuro Support

Welcome to the Zuro Help Center. Find answers and support for all your questions.

16/11/2025
114 views
Getting Started

How to Secure Your Account

Learn how to protect your Zuro account with security best practices.

15/11/2025
75 views
Security

How to Optimize for SEO

Learn how to optimize your knowledge base for search engines with SEO best practices.

15/11/2025
74 views
How-To

Contact Support

Get in touch with Zuro support. Find contact information and response times.

15/11/2025
72 views
Support

How to Customize Your Knowledge Base

Learn how to customize your knowledge base branding, colors, and appearance.

13/11/2025
43 views
How-To

Troubleshooting Common Issues

Solutions to common problems you might encounter with Zuro.

13/11/2025
21 views
Troubleshooting

How to Manage Your Subscription

Learn how to manage your subscription, billing, and plan changes.

12/11/2025
17 views
How-To

How to View and Understand Analytics

Learn how to view and understand analytics to track performance and improve your knowledge base.

12/11/2025
31 views
How-To

Understanding the Needs Update Feature

Learn how the Needs Update feature identifies articles that may need attention to keep your content fresh and relevant.

12/11/2025
38 views
Using Features

How to Set Up Integrations

Learn how to connect Zuro with other tools and services using our REST API.

11/11/2025
76 views
How-To

How to Use the API

Learn how to integrate Zuro with your applications using our REST API.

10/11/2025
42 views
How-To

Account Management

Learn how to manage your Zuro account, update settings, and handle subscriptions.

10/11/2025
49 views
Account

How to Get Help and Support

Learn how to find answers and get assistance when you need help with Zuro.

09/11/2025
82 views
Support

Frequently Asked Questions

Find answers to common questions about Zuro accounts, billing, features, and more.

09/11/2025
98 views
Getting Started

Pricing & Plans

Compare Zuro pricing plans and choose the right plan for your needs.

07/11/2025
41 views
Pricing

Getting Started with Zuro

Learn how to create your account, set up your first knowledge base, and start creating content.

07/11/2025
100 views
Getting Started

How to Use Version Control

Learn how to track changes and restore previous versions of articles.

05/11/2025
82 views
How-To

How to Use AI-Powered Content Generation

Learn how to use Zuro AI to generate, enhance, and optimize your knowledge base content.

03/11/2025
33 views
How-To

How to Use White-Label Options

Learn how to use white-label options to remove Zuro branding (Enterprise only).

02/11/2025
92 views
How-To