Understand how long deleted data is kept before permanent deletion based on your subscription tier.

Learn how to generate, use, and manage backup codes for Multi-Factor Authentication. Access your account if you lose access to your MFA method.

Learn how API rate limits work in Zuro, what your limits are based on your plan, and how to handle rate limit errors when using the API.

Learn how to upload and customise your company logo for your knowledge base. Brand your knowledge base header with your logo.

Learn how to make the most of your 14-day free trial. Understand what's included, how to monitor your trial, and what happens when it ends.

Learn how to make your knowledge base private and control who can access it. Perfect for internal documentation or customer-specific content.

Manage team members across all your knowledge bases from one central location. Learn how to use Global Team Management (Professional+ plans).

Learn how usage limits work in Zuro, when they reset, and how to monitor your usage. Understand knowledge base, article, AI processing, and API limits.

Learn how to upload, manage, and optimise images in your knowledge base articles. Add engaging visuals to make your content more informative.

Learn how to set up a custom subdomain for your knowledge base. Choose your own subdomain name instead of using auto-generated ones (Starter+ plans).

Learn how star ratings and feedback work in Zuro. Understand how readers rate your articles and use this data to improve your content quality.

Connect Zuro to 7,000+ apps with Zapier. Learn how to automate workflows and integrate your knowledge base with your favourite tools without coding.

Learn how to set up webhooks to receive real-time notifications when events happen in your knowledge base. Automate workflows and keep systems in sync.

Get AI-powered recommendations to improve your knowledge base. Learn how to use AI Analytics Insights to identify content gaps and optimisation opportunities.

Learn how to upload PDF, Word, or HTML documents to Zuro and automatically generate articles using AI. Convert existing documentation into your knowledge base.

Learn how to set up Multi-Factor Authentication (MFA) for your Zuro account. Secure your account with TOTP authenticator apps or email verification codes.

Common issues and quick fixes when using MCP with Zuro. Troubleshoot connection problems, rate limits, and configuration issues.

Learn how to keep your Zuro account secure when using MCP. Understand permissions, key security, and best practices for MCP usage.

Learn how to connect Zuro to Cursor IDE using MCP. Manage your knowledge bases directly from your code editor.

Learn how to connect Zuro to Claude Desktop using MCP. Manage your knowledge bases through natural conversations with Claude.

Learn how to set up MCP (Model Context Protocol) to connect AI assistants to your Zuro knowledge bases. Step-by-step setup guide.

Learn about MCP (Model Context Protocol) and how it lets you connect AI assistants like Claude Desktop and Cursor IDE to your Zuro knowledge bases.

AI processing includes generating knowledge bases, creating articles, enhancing content, generating SEO metadata, and creating excerpts. Each action counts as one AI processing unit.

Yes! Every knowledge base includes automatic sitemap generation, structured data, meta tags, clean URLs, mobile responsiveness, and fast page loads for optimal SEO.

Professional and Enterprise plans include unlimited team members with role-based permissions, approval workflows, real-time editing, and complete version history.

Yes! Starter, Professional, and Enterprise plans include REST API access with comprehensive documentation. Integrate your knowledge base with your existing tools and workflows.

We offer a 14-day free trial on paid plans. If you're not satisfied, cancel within the trial period for a full refund.

Yes! You can upgrade or downgrade your plan at any time. Changes take effect immediately, and we'll prorate any charges.

Learn how to use search functionality to find content quickly in your knowledge base.

Learn how to use the approval workflow to maintain content quality.

Learn how to organise your knowledge base content for easy navigation and discovery.

Learn how to set up custom domains for your knowledge base (Starter and higher plans).

Yes! Professional and Enterprise plans include multi-user collaboration with role-based permissions. Invite team members as Owners, Admins, Editors, or Viewers.

Learn how to moderate and manage comments on your knowledge base articles.

Zuro is an AI-powered knowledge base platform that helps you create, manage, and share documentation. Upload PDFs or describe your needs, and our AI generates a complete knowledge base in minutes.

Learn how to add team members, assign roles, and manage permissions.

Learn how to format your articles using Markdown syntax.

Learn how to create, edit, and manage articles in your knowledge base with step-by-step instructions.

Learn how to organise your knowledge base content using categories and tags.

Learn how to export your knowledge base content in multiple formats.

Yes! Our free forever plan includes 1 knowledge base with 10 articles, basic analytics, and all core features. Perfect for trying Zuro or small teams. No credit card required.

Simply provide a prompt or upload a document. Zuro AI analyzes your content and generates a structured knowledge base with articles, categories, and SEO metadata automatically.

Welcome to the Zuro Help Center. Find answers and support for all your questions.

Learn how to protect your Zuro account with security best practices.

Learn how to optimise your knowledge base for search engines with SEO best practices.

Get in touch with Zuro support. Find contact information and response times.

Learn how to customise your knowledge base branding, colours, and appearance.

Solutions to common problems you might encounter with Zuro.

Learn how to manage your subscription, billing, and plan changes.

Learn how to view and understand analytics to track performance and improve your knowledge base.

Learn how the Needs Update feature identifies articles that may need attention to keep your content fresh and relevant.

Learn how to connect Zuro with other tools and services using our REST API.

Learn how to integrate Zuro with your applications using our REST API.

Learn how to manage your Zuro account, update settings, and handle subscriptions.

Learn how to find answers and get assistance when you need help with Zuro.

Find answers to common questions about Zuro accounts, billing, features, and more.

Compare Zuro pricing plans and choose the right plan for your needs.

Learn how to create your account, set up your first knowledge base, and start creating content.

Learn how to track changes and restore previous versions of articles.

Learn how to use Zuro AI to generate, enhance, and optimise your knowledge base content.

Learn how to use white-label options to remove Zuro branding (Enterprise only).