How to Use AI-Powered Content Generation
Published 3 November 2025
2 mins read
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Harness the power of AI to create and enhance your knowledge base content.
Generating Articles from Prompts
Step-by-Step
- Go to New Article → AI Generate
- Enter a topic or prompt (e.g., "How to reset passwords")
- Select options:
- Category: Assign to a category
- Tone: Professional, casual, technical, friendly
- Length: Short (300-500 words), Medium (800-1200), Long (1500+)
- Include SEO: Auto-generate meta tags
- Click "Generate"
- Review the generated content
- Edit as needed
- Publish when ready
Document Processing
Supported Formats
- PDF: PDF documents and manuals
- DOCX: Microsoft Word documents
- HTML: Web pages and content
Process Steps
- Click "Upload Document" button
- Select your file
- AI extracts and structures content
- Review generated articles
- Edit as needed
- Approve to publish
Note: Document processing counts toward your monthly AI limit.
AI SEO Optimisation
Automatically generate SEO metadata:
- Meta Titles: Optimised 50-60 character titles
- Meta Descriptions: Compelling 150-160 character descriptions
- Keywords: Relevant search terms extracted from content
AI Content Enhancement
Improve existing articles:
- Expand Content: Add more detail to sections
- Improve Clarity: Rewrite for better understanding
- Add Examples: Include practical examples
- Optimise Structure: Reorganise for better flow
Best Practices
For Best Results
- Be specific: Detailed prompts produce better results
- Review carefully: Always review AI-generated content
- Edit as needed: AI is a starting point, not the final product
- Add your expertise: Combine AI with your knowledge
Managing Limits
- Track usage: Monitor your monthly AI processing count
- Prioritise: Use AI for high-value content
- Combine methods: Mix AI generation with manual creation
Limits by Plan
- Free: 3 AI processing/month
- Starter: 25 AI processing/month
- Professional: 100 AI processing/month
- Enterprise: Unlimited
