Can I collaborate with my team?
Published 27 November 2025
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#team#collaboration#permissions#roles#faq
Yes! Professional and Enterprise plans include multi-user collaboration with role-based permissions. Invite team members as Owners, Admins, Editors, or Viewers with granular permissions per knowledge base.
Team Collaboration Features
Available Plans
- Professional Plan - Unlimited team members
- Enterprise Plan - Unlimited team members with advanced features
- Starter Plan - Single user (no team collaboration)
- Free Plan - Single user only
User Roles
Owner
- Full control over the knowledge base
- Manage all settings and users
- Access billing and subscription
Admin
- Manage content and users
- Configure settings
- Cannot access billing
Editor
- Create and edit articles
- Manage categories
- Cannot manage users or settings
Viewer
- Read-only access
- Can view all content
- Cannot make changes
Collaboration Features
- Real-time Collaboration - See who's editing articles
- Version History - Track all changes and revisions
- Approval Workflows - Review content before publishing
- Team Dashboard - Manage all team members in one place
- Activity Tracking - See what your team is working on
Getting Started
- Upgrade to Professional or Enterprise plan
- Go to Knowledge Base Settings
- Click "Team Members"
- Invite team members by email
- Assign roles and permissions
