How to Use Categories and Tags
Organise your content effectively with categories and tags.
Categories
What Are Categories?
Categories are the primary way to organise articles. They help users find related content quickly.
Creating Categories
Categories are created automatically when you assign them to articles:
- When creating or editing an article
- Select or type a category name
- The category is created if it doesn't exist
Best Practices
- Use broad categories - 5-10 main categories work best
- Be consistent - Use the same category names throughout
- Keep it simple - Avoid overly specific categories
- Think user-first - Categories should match how users think
Example Categories
- Getting Started
- Features
- Guides
- API Reference
- Troubleshooting
- FAQ
Tags
What Are Tags?
Tags provide additional organisation and help with search and filtering.
Adding Tags
- Add multiple tags per article
- Separate with commas
- Tags are case-insensitive
- Auto-complete suggests existing tags
Tag Best Practices
- Be specific - Use descriptive tags
- Use consistently - Reuse tags across articles
- Don't over-tag - 3-5 tags per article is ideal
- Use keywords - Tags help with search
Example Tags
- beginner, advanced, tutorial
- api, integration, automation
- troubleshooting, error, fix
- feature, update, new
Managing Categories and Tags
View All Categories
- Navigate to Articles → Categories
- See article count per category
- Filter articles by category
Benefits
- Better Navigation - Users find content faster
- Improved Search - Categories and tags enhance search results
- Content Discovery - Related articles are easier to find
- Analytics - Track popular categories and topics