How to Set Up Custom Domains
Published 27 November 2025
57 views
#custom domain#dns#enterprise#branding#ssl
Use your own domain for your knowledge base (Starter and higher plans).
Prerequisites
- Starter or higher subscription: Custom domains available on Starter (1 domain), Professional (3 domains), and Enterprise (unlimited)
- Domain ownership: You must own the domain
- DNS access: Ability to modify DNS records
Configuration Steps
-
Contact Support
- Email support@zuro.me
- Request custom domain setup
- Provide your desired domain
-
DNS Configuration
- Add required DNS records
- We'll provide specific instructions
- Usually a CNAME record
-
SSL Certificate
- Zuro handles SSL automatically
- Certificates renew automatically
- HTTPS by default
-
Verification
- Confirm domain ownership
- Verify DNS records
- Test domain access
-
Activation
- Domain goes live
- Redirects from old subdomain
- Update any internal links
DNS Records Required
Add a CNAME record pointing to Zuro:
Type: CNAME
Name: docs (or your subdomain)
Value: zuro.me
Benefits
Brand Consistency
- Matching domain with your main website
- Professional appearance
- Looks like part of your site
- Builds trust
SEO Benefits
- Domain authority benefits
- Consistent branding
- Better search rankings
- Link equity sharing
Domain Management
Multiple Domains
- Starter: 1 custom domain
- Professional: 3 custom domains
- Enterprise: Unlimited custom domains
You can use different domains for different knowledge bases.
SSL Certificates
- Automatic SSL: Zuro handles certificates
- Auto-renewal: Certificates renew automatically
- HTTPS by default: Secure by default
Best Practices
- Use subdomain format: docs.yourcompany.com
- Keep it short: Easy to remember
- Match branding: Consistent with main site
- Test thoroughly: Verify all functionality
