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How-To

How to Set Up Custom Domains

Published 27 November 2025
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#custom domain#dns#enterprise#branding#ssl

Use your own domain for your knowledge base (Starter and higher plans).

Prerequisites

  • Starter or higher subscription: Custom domains available on Starter (1 domain), Professional (3 domains), and Enterprise (unlimited)
  • Domain ownership: You must own the domain
  • DNS access: Ability to modify DNS records

Configuration Steps

  1. Contact Support

    • Email support@zuro.me
    • Request custom domain setup
    • Provide your desired domain
  2. DNS Configuration

    • Add required DNS records
    • We'll provide specific instructions
    • Usually a CNAME record
  3. SSL Certificate

    • Zuro handles SSL automatically
    • Certificates renew automatically
    • HTTPS by default
  4. Verification

    • Confirm domain ownership
    • Verify DNS records
    • Test domain access
  5. Activation

    • Domain goes live
    • Redirects from old subdomain
    • Update any internal links

DNS Records Required

Add a CNAME record pointing to Zuro:

Type: CNAME
Name: docs (or your subdomain)
Value: zuro.me

Benefits

Brand Consistency

  • Matching domain with your main website
  • Professional appearance
  • Looks like part of your site
  • Builds trust

SEO Benefits

  • Domain authority benefits
  • Consistent branding
  • Better search rankings
  • Link equity sharing

Domain Management

Multiple Domains

  • Starter: 1 custom domain
  • Professional: 3 custom domains
  • Enterprise: Unlimited custom domains

You can use different domains for different knowledge bases.

SSL Certificates

  • Automatic SSL: Zuro handles certificates
  • Auto-renewal: Certificates renew automatically
  • HTTPS by default: Secure by default

Best Practices

  • Use subdomain format: docs.yourcompany.com
  • Keep it short: Easy to remember
  • Match branding: Consistent with main site
  • Test thoroughly: Verify all functionality