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How-To

How to Customise Your Knowledge Base

Published 13 November 2025
2 mins read
45 views

Personalise your knowledge base to match your brand.

Branding Customisation

Upload Your Logo

  1. Go to CustomiseBranding
  2. Click "Upload Logo"
  3. Select your logo file (PNG, JPG, or SVG)
  4. Recommended size: 200x60px
  5. Logo appears in the header

Set Colours

  1. Navigate to CustomiseBranding
  2. Set Primary Colour - Main brand colour
  3. Set Secondary Colour - Accent colour
  4. Preview changes in real-time
  5. Save when satisfied

Portal Templates & Layout

Choose a Template

Zuro offers multiple portal templates to match your needs:

  1. Go to CustomisePortal Templates
  2. Select from:
    • Classic - Traditional layout with search and article listings
    • Hero - Image header with customizable content blocks
    • FAQ - Accordion-style layout grouped by category
    • Minimal - Clean, minimal design with essential features

Customise Your Layout

For Hero, FAQ, and Minimal templates, you can customise the layout:

  1. Go to CustomisePortal Templates
  2. Use the drag-and-drop builder to:
    • Add or remove components (Search, Categories, Recent Articles, etc.)
    • Reorder components by dragging
    • Move components between main content and sidebar
    • Enable or disable specific components
  3. Preview changes in real-time
  4. Save when satisfied

Available Components

  • Search - Search bar with filters
  • Categories - Category filter pills
  • All Articles - Complete article listing
  • Recent Articles - Newest articles
  • Popular Articles - Most viewed articles
  • FAQ - Accordion grouped by category
  • Tags - Tag cloud for browsing
  • Statistics - Knowledge base metrics
  • HTML Block - Custom HTML content (Starter+)

Custom CSS (Enterprise Only)

Adding Custom Styles

Custom CSS is available on Enterprise plans only.

  1. Go to CustomiseBranding
  2. Open Custom CSS section
  3. Enter your CSS code
  4. Preview changes
  5. Save when ready

CSS Examples

/* Custom font */
body {
  font-family: 'Your Brand Font', sans-serif;
}

/* Custom button styles */
.btn-primary {
  border-radius: 8px;
  padding: 12px 24px;
}

/* Custom article card */
.article-card {
  box-shadow: 0 4px 6px rgba(0,0,0,0.1);
}

Header and Footer

Header Options

  • Show/hide header
  • Display logo
  • Display knowledge base name
  • Add custom HTML content (Professional+)
  • Background image with overlay

Footer Options

  • Show/hide footer
  • Add custom footer content (Professional+)
  • Control "Powered by Zuro" display (Professional+)

Best Practices

  • Test on mobile devices
  • Maintain brand consistency
  • Keep it simple and clean
  • Ensure accessibility
  • Choose a template that matches your content type