How to Upload Documents for AI Processing

Upload PDF, Word, or HTML documents and let Zuro AI automatically create articles from your content. Perfect for converting existing documentation into your knowledge base.

Supported File Formats

Zuro supports the following document formats:

• PDF (.pdf) - PDF documents and manuals
• Word Documents (.docx) - Microsoft Word files
• HTML (.html) - Web pages and HTML content

File Requirements

File Size

• Maximum size: 10MB per file
• Larger files may need to be split into multiple documents

File Quality

• Clear text: Documents with clear, readable text work best
• Structured content: Well-organised documents produce better results
• Complete content: Include all relevant information in the document

Uploading Documents

Step 1: Navigate to Upload

1. Go to your knowledge base dashboard
2. Click "New Article" or "Upload Document"
3. Select the upload option

Step 2: Select Your File

1. Click "Choose File" or drag and drop
2. Select your PDF, DOCX, or HTML file
3. Wait for upload to complete

Step 3: AI Processing

Zuro AI will:

• Extract text from your document
• Analyse the content structure
• Generate article content
• Create SEO metadata
• Organise into sections

Step 4: Review and Edit

1. Review the generated article
2. Edit content as needed
3. Adjust title, excerpt, or metadata
4. Assign category and tags
5. Publish when ready

What Gets Generated

When you upload a document, Zuro AI creates:

• Article title: Based on document content
• Article content: Structured markdown format
• Excerpt: Brief summary (auto-generated)
• SEO metadata: Meta title, description, and keywords
• Categories: Suggested categories based on content

Tips for Best Results

Document Preparation

• Clear structure: Use headings and sections in your document
• Complete content: Include all relevant information
• Good formatting: Well-formatted documents produce better results
• Single topic: Focus each document on one main topic

After Upload

• Review carefully: Always review AI-generated content
• Edit as needed: Make adjustments to match your voice
• Add context: Include additional details if needed
• Check formatting: Verify markdown formatting is correct

AI Processing Limits

Document uploads count toward your monthly AI processing limit:

• Free: 3 AI processing/month
• Starter: 25 AI processing/month
• Professional: 100 AI processing/month
• Enterprise: Unlimited

Each document upload = 1 AI processing unit.

Common Use Cases

Converting Existing Docs

• Upload your existing documentation
• Let AI convert to knowledge base format
• Review and refine the content
• Publish to your knowledge base

Bulk Content Creation

• Upload multiple documents
• Generate multiple articles at once
• Review and publish in batches
• Build your knowledge base quickly

Updating Content

• Upload updated versions of documents
• Generate new articles from updates
• Replace or update existing articles
• Keep content current

Troubleshooting

Upload Fails

• Check file size (must be under 10MB)
• Verify file format is supported
• Try a different file
• Contact support if issues persist

Poor Quality Results

• Ensure document has clear text (not just images)
• Check document structure is clear
• Try splitting large documents
• Edit generated content as needed

AI Processing Limit Reached

• Wait for monthly reset
• Upgrade your plan for higher limits
• Use manual article creation for some content
• Contact support about temporary increases

Best Practices

• Prepare documents well: Clear, structured documents work best
• Review everything: Always review AI-generated content
• Edit to match your voice: Adjust tone and style as needed
• Monitor usage: Track your AI processing usage
• Combine methods: Mix document uploads with manual creation