Understanding Usage Limits and Quotas
Learn how usage limits work in Zuro, when they reset, and how to monitor your usage to stay within your plan's limits.
What Are Usage Limits?
Usage limits are the maximum amounts of resources you can use based on your subscription plan. Different plans have different limits for knowledge bases, articles, AI processing, and API requests.
Types of Limits
Knowledge Base Limits
- Number of knowledge bases: How many KBs you can create
- Articles per KB: Maximum articles in each knowledge base
- Total articles: Overall article limit across all KBs
AI Processing Limits
- Monthly limit: AI operations per month
- Resets monthly: On your billing date
- Includes: Article generation, KB generation, document processing, SEO generation
API Rate Limits
- Requests per month: API calls allowed
- Varies by plan: Higher plans = more requests
- Resets monthly: On your billing date
MCP Rate Limits
- Requests per hour: MCP operations per hour
- Per key: Each MCP key has its own limit
- Resets hourly: Every hour
When Limits Reset
Monthly Limits
- Reset date: Your billing date (when you subscribed)
- Example: If you subscribed on the 15th, limits reset on the 15th of each month
- Automatic: Resets happen automatically
- No action needed: You don't need to do anything
Hourly Limits (MCP)
- Reset frequency: Every hour
- Automatic: Resets on the hour
- Per key: Each MCP key resets independently
Monitoring Your Usage
Dashboard View
- Go to your account dashboard
- View "Usage" or "Quotas" section
- See current usage vs limits
- Check reset dates
Per-Resource Usage
- Knowledge bases: See how many you've created
- Articles: Track articles per KB and total
- AI processing: See monthly usage and remaining
- API requests: Monitor API usage
- MCP requests: Check MCP usage per key
What Happens When You Reach Limits
Knowledge Base Limits
- Can't create new KBs: Must delete one or upgrade
- Existing KBs work: Current KBs continue functioning
- Articles still work: Can still edit existing articles
Article Limits
- Can't create new articles: Must delete some or upgrade
- Can edit existing: Current articles can still be updated
- Can delete articles: Free up space by deleting
AI Processing Limits
- Can't use AI features: Generation, enhancement, etc.
- Manual creation works: Can still create articles manually
- Wait for reset: Or upgrade for higher limits
API Rate Limits
- Requests rejected: API returns rate limit error
- Wait for reset: Or upgrade plan
- Check headers: API responses include limit info
Understanding Your Plan Limits
Free Plan
- 1 knowledge base
- 10 articles total
- 3 AI processing/month
- No API access
Starter Plan
- 3 knowledge bases
- 100 articles per KB (300 total)
- 25 AI processing/month
- 1,000 API requests/month (read-only)
Professional Plan
- 10 knowledge bases
- 500 articles per KB (5,000 total)
- 100 AI processing/month
- 5,000 API requests/month (full access)
- 1,000 MCP requests/hour
Enterprise Plan
- Unlimited knowledge bases
- Unlimited articles
- Unlimited AI processing
- Unlimited API requests
- 5,000 MCP requests/hour
Managing Your Usage
Stay Within Limits
- Monitor regularly: Check usage weekly
- Plan ahead: Know when you'll need more
- Delete unused content: Free up space
- Optimize AI usage: Use AI strategically
Approaching Limits
- Upgrade plan: Get higher limits
- Delete unused content: Free up resources
- Wait for reset: If close to monthly reset
- Contact support: Discuss temporary increases
Optimizing Usage
- Batch operations: Group similar tasks
- Use manual creation: Save AI for important content
- Review regularly: Delete outdated content
- Plan content: Create content strategically
Upgrade Options
When to Upgrade
- Consistently hitting limits: Regular limit issues
- Need more features: Require plan-specific features
- Growing team: Need team collaboration
- More AI processing: Need higher AI limits
How to Upgrade
- Go to Settings → Subscription
- Click "Upgrade Plan"
- Select new plan
- Confirm upgrade
- Limits increase immediately
Troubleshooting
Limits Not Resetting
- Check your billing date
- Wait until billing date passes
- Contact support if reset doesn't happen
- Verify your subscription is active
Usage Not Updating
- Refresh the dashboard
- Wait a few minutes
- Check different sections
- Contact support if consistently wrong
Can't Create Despite Having Space
- Check you're within all limits
- Verify subscription is active
- Clear browser cache
- Contact support if issue persists
Best Practices
- Monitor regularly: Check usage weekly
- Plan content: Know your limits before creating
- Delete unused: Remove old or duplicate content
- Upgrade when needed: Don't wait until you hit limits
- Optimize usage: Use resources efficiently